Refund policy

Return & Exchange Policy – MOMETOX

Please review the following terms and conditions carefully before completing your purchase.

Return & Exchange

At MOMETOX, we maintain strict quality standards.
We do not accept returns or exchanges, except in the following specific situation:

Manufacturing Defects
If you receive a product with a manufacturing defect, please contact us within 48 hours of receiving your order at info@mometox.com,along with clear images of the issue.

Condition of the Item

The item must be unused, unworn, and unwashed
It must be returned in its original packaging
All original tags must be attached

Key Points to Remember

Return Shipping Costs
Customers are responsible for the return shipping charges.

No Refunds in Cash
We do not offer cash refunds under any circumstances.
Approved refunds, if applicable, will be processed to the original mode of payment only.